Supermetrics Support Forum

Supermetrics Data Grabber not working in Excel 2016?

I'm trying to open Supermetrics XLSM file in Excel 2016.  I have all macro settings set to enable macros etc.  However, upon opening the file I get an error "Microsoft Excel has stopped working... a problem caused the program to stop working correctly."


Is the software not compatible with Microsoft Office 365 / Excel 2016?

  • I am using on a PC.

  • Have you confirmed compatibility with Excel 2016 / Office365?

  • Hi Chris,


    it should be compatible with Excel 2016 but unfortunately it is nearly impossible to say why it's not working in your case. Are you using this on PC or Mac?


    Best regards,

    -Supermetrics Team

  • Hi Chris,


    on our end the files do work with Excel 2016 (installed version, not Office365). Unfortunately Data Grabber is no longer actively developed as we are currently developing a new version for Office365 but in the meantime, I suggest going with our Supermetrics for Google Sheets which is constantly updated and offers much more features and data sources than Data Grabber.


    Best regards,

    -Supermetrics Team

Login to post a comment