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Query failed: No metrics selected


I've connected my spreadsheet to Redshift. Yesterday query runs FINE. Today same query returns - "Query failed: No metrics selected". I'm on a premium subscription. This is my second question. No reaction so far. Shall I write to my community that they should AVOID such a buggy tool? 45 EUR for what? WHERE IS SUPPORT?

We're experiencing the same issue in all our queries. Started about lunch time on Friday and has persisted ever since.

Hi Andrei and John,

we're sorry for the inconvenience with this issue. Our development team is looking in to it at the moment and they'll update the situation in to this thread.

To Andreis question, "Where is support?": please note that you noticed the issue on a weekend and our support team is working from Monday to Friday. You did the right thing by posting your issue in to the support forum. Thank you for that. 

Best regards,

-Supermetrics Team


our development team has released a fix for this issue. By closing and re-opening your sidebar you should find these queries working again.

Apologies for the inconvenience.

Best regards,

-Supermetrics Team

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