Facebook Ads Account Selecting, not all accounts

Marcos Herrera

started a topic almost 4 years ago

I've logged in with my BusinessManager user where I already have access to a lot of accounts, then I try to find them in Select Account search box and just don't appear... I've logged out and logged in a couple times and don't appear all of my accounts. PD. I've got the same permission for all of them and a SuperPro licence of Supermetrics for Google Drive

What

J

Jouni Hyötylä
said almost 4 years ago

Hi Marcos,

as we don't have the Business Manager API yet in Supermetrics, I suggest testing with your Facebook account login, with which I believe you should be able to see all the accounts.

Best regards,

-Supermetrics team
M

Marcos Herrera
said almost 4 years ago

Hi Jouni,

I've already done that, but doesn't show all accounts that I have.

Best,
Marcos Herrera
V

Viktor Djupsjöbacka
said almost 4 years ago

Hi Marcos,

Can you please go to https://developers.facebook.com/tools/explorer/?method=GET&path=me%2Fadaccounts%2F%3Ffields%3Did%2Cname%26limit%3D100&version=v2.10, log in to Facebook if prompted, and then press "Submit"? Are all the expected ad accounts present in the list in the API response?

Best regards,

-Supermetrics team
M

Marcos Herrera
said almost 4 years ago

Hi Viktor,

Yes, here appear all ad accounts.

Best,

Marcos Herrera.
A

Alberto Narenti
said over 3 years ago

Hi Marcos,

I have the same problem, and into the Api response I see all ad account, but when I have to do the Report with data studio, some account don't appear. please help me

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