We are using data grabber but for some reason, the figures does not match the data in Adverts Manager. The discrepancy is coming from deleted campaigns. How do we generate a report that includes all campaigns including deleted campaigns?
unfortunately deleted campaigns cannot be pulled from Facebooks API. This is not up to Supermetrics so the only thing that we can do at this point, is for you, the paying customers to ask of this feature to be added in to their API.
It appears that there is indeed a solution that your developers didn't know about. I have copied that below. Is this still not implemented? It makes SuperMetrics wholly unreliable for Facebook if you can't fetch deleted items with delivery.
Below copied form a different forum
nice tip, thank you! We'll definitely take a look at this.
In the meanwhile, there's something wrong with this forum topic and we have to close it to prevent spam. If you wish to contact us about this subject, please do so at support.supermetrics.com
Hi all, Checking in. Thanks for looking into this again. Have there been any developments? It's pretty critical to be able to pull historical data for campaigns that have been deleted or archived. Thanks
Any updates? Will this ever be possible?
This is a quite complex query to complete. Our development team has estimated Q2/2018 for possible implementation.
Terribly sorry to keep you waiting for a certain answer on this.