Supermetrics Support Forum

Minimum Role Facebook Business Manager

Hi there,


What is the minimum role I need to extract the data from the Facebook Business Manager? 


I currently have 50 ad account maybe it has something to do with that. On top of that my role is currently page advertiser on this ad account.


Kind regards,

Oscar

  • Hi Oscar,


    we do not directly have a connection to Facebook Business Manager. You'll need to use Facebook Insights and Facebook Ads -connectors. 


    For page content with Facebook Insights, you need either Admin or Editor permission level.



    Best regards,

    -Supermetrics Team

  • Hi Jouni, 


    Thank you for your response. 


    Your answer is not complying my request. Maybe my request wasn't clear. 

    I would specifically like to use the data that is in the ad account of one of my customers.


    While creating this reaction I found out that I've needed to refresh the account that are attached to my account. 


    Kind regards,

    Oscar

  • Hi Oscar,


    yes and sometimes you need to log out and log back in to your account in the sidebar to get the changes visible in your account.


    Did I understood you correctly and you managed to get that new account visible?


    Best regards,

    -Supermetrics Team

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