Facebook Public Data Not Pulling

Facebook public data is not pulling correctly. While page name values are working, metrics like page likes and talking about count are not and are showing blank.

1 person has this problem
  • Hello,

    I have a same problem. I tested with id or alias but the filed is blank. It's a bug ?

    Thanks you


  • I am currently having the same issue and submitted a ticket but there has been no response.

  • Hi,

    The issue with the Facebook public data is now fixed, and you should be able to pull public company data. If you still experience any issues, please open a support ticket.


    -Supermetrics Team

  • All my data was pulling fine until the auto refresh last night. I now have all zeros for all the metrics for Facebook for November 2017 to today (February 28, 2018). 

    I have deleted the query and re-ran it and it is still showing all zeros for those months. 

    What could be the issue?


  • Hi,

    I'm having the same issue but this is happening only for three out of 12 FB pages we added to our report.

    Any idea on how to fix this?


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