Supermetrics Support Forum

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Twitter Sale Amount

Hi all,


the reported sale amount for a Twitter account is off by a factor of 10.000.000, i.e. reported revenue is 13000000 when it should be 1,3.


The Twitter UI reports the correct value.


What to do?


Thanks a lot,

- Felix

  • Hi Felix,


    it's most likely due to incompatible formatting in those cells. Try changing the format by selecting the correct cells, and changing it from here:


    image


    Best regards,

    -Supermetrics Team


  • Thanks, Jouni.


    Unfortunately, this does not solve the problem: I can change the format of the cell, but the value remains e.g. 63.000.000 € rather than 63 €:

    https://www.dropbox.com/s/qfxw4dx5fntnc5k/Screenshot%202017-07-19%2010.36.00.png?dl=0


    So it is likely a problem of the value returned by Supermetrics; the one in the Twitter interface is ok.


    Best regards, Felix

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