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Facebook Ads: Failed to load: Unknown HTTP error

p
pedro descomplica00
started a topic over 3 years ago

Hello!


I'm having trouble trying to choose an account in the Facebook Ads section to grab data to my Google Drive Sheet. I use Supermetrics for Google Drive.


After I select Facebook Ads as a Data Source, I can't get the application to load my Facebook Ads accounts to grab the data. It keeps loading forever until it gives back the following error message: Failed to load: Unknown HTTP error.


Are you guys experiencing some kind of problem with the Facebook API?


Thanks in advance



  • J
    Jouni Hyötylä
    said over 3 years ago

    Hi Pedro,


    our end shouldn't have any issues at the moment, so I suspect that there might be a bug on Facebooks side. 


    Are you still experiencing the same issue today? If you are, please send us your User Id and we'll have a look.



    Best regards,

    -Supermetrics Team



  • c
    chris haines
    said almost 3 years ago

    I have this same issue as well - please help!

  • J
    Jouni Hyötylä
    said almost 3 years ago

    Hi Chris,


    could you please send us a private ticket about it with screenshots. 



    Best regards,

    -Supermetrics Team

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