Facebook Ads: Failed to load: Unknown HTTP error


I'm having trouble trying to choose an account in the Facebook Ads section to grab data to my Google Drive Sheet. I use Supermetrics for Google Drive.

After I select Facebook Ads as a Data Source, I can't get the application to load my Facebook Ads accounts to grab the data. It keeps loading forever until it gives back the following error message: Failed to load: Unknown HTTP error.

Are you guys experiencing some kind of problem with the Facebook API?

Thanks in advance

  • Hi Pedro,

    our end shouldn't have any issues at the moment, so I suspect that there might be a bug on Facebooks side. 

    Are you still experiencing the same issue today? If you are, please send us your User Id and we'll have a look.

    Best regards,

    -Supermetrics Team

  • I have this same issue as well - please help!

  • Hi Chris,

    could you please send us a private ticket about it with screenshots. 

    Best regards,

    -Supermetrics Team

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