Facebook Ads: Failed to load: Unknown HTTP error

pedro descomplica00

started a topic over 2 years ago

Hello!

I'm having trouble trying to choose an account in the Facebook Ads section to grab data to my Google Drive Sheet. I use Supermetrics for Google Drive.

After I select Facebook Ads as a Data Source, I can't get the application to load my Facebook Ads accounts to grab the data. It keeps loading forever until it gives back the following error message: Failed to load: Unknown HTTP error.

Are you guys experiencing some kind of problem with the Facebook API?

Thanks in advance

J

Jouni Hyötylä
said over 2 years ago

Hi Pedro,

our end shouldn't have any issues at the moment, so I suspect that there might be a bug on Facebooks side.

Are you still experiencing the same issue today? If you are, please send us your User Id and we'll have a look.

Best regards,

-Supermetrics Team
c

chris haines
said almost 2 years ago

I have this same issue as well - please help!
J

Jouni Hyötylä
said almost 2 years ago

Hi Chris,

could you please send us a private ticket about it with screenshots.

Best regards,

-Supermetrics Team

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