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Unable to add Facebook account

Hi Supermetrics,


We can't add new facebook accounts. It looked like an old ticket was filed as solved, but the issue still persists for us. 


See original ticket here:

https://support.supermetrics.com/support/discussions/topics/19000018547


Help!!


Hi,


it seems that there has been a temporary glitch with FB login process. When we have tested it a couple of time today, it seems to have been solved.


Please let us know if you still experience it.


Best regards,

-Supermetrics Team

We're now experiencing this issue. What is the fix for this? 

We are facing the same issue here!

We are facing the same issue as well.

Hi,


please open up an incognito window in your browser and login only with one Google account (the one you have Supermetrics license with) and try again. Google currently has an issue with account management if you're logged in with more than one Google account at the same time and it's likely to cause issues like this.


Best regards,

-Supermetrics Team

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