Supermetrics Support Forum

Supermetrics Functions - Facebook Keeps Needing Re-Auth

For some reason, yesterday/today our Facebook functions sheet started needing to be re-authed over and over again. Is there a reason why? We have had to re-auth and get a new token 3 times today alone.


Thanks,

  • Hi Brian,

    sorry to hear about it. There seems to be nothing out of the ordinary at our services at the moment. Could you please send us your latest token and your User Id and we'll investigate. Thanks!




    Best regards,

    Jouni Hyötylä

    supermetrics.com


    Twitter: @Supermetrics 

    Support forum: support.supermetrics.com

  • I got this problem too. How can I solve it ?

    Thank


  • Hi Bill,


    for you also, could you please send us your latest token and your User Id and we'll investigate. Thanks!


    Best,

    -Supermetrics Team

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