Supermetrics Support Forum

Facebook posts not fetched for additional languages

If a Facebook post is published in different languages (this is not the same as targeted posts, see attachment), Facebook creates a post id for each language. But Supermetrics will only fetch the post id of the original language and ignore the post id of the other languages.

  • Hi Philipp,

    thank you for letting us know. Could you please give support@supermetrics.com a temporary edit access to the file and send us a link to it as a reply to this email. Mark the queries that do not show other languages metrics for example by changing the colour of those cells in to red.


    Also add in a screenshot of the results you see in Facebook Insights tools that you should get with Supermetrics. Thanks!




    Best regards,

    Jouni Hyötylä

    supermetrics.com


    Twitter: @Supermetrics 

    Support forum: support.supermetrics.com

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