Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.

Z

Zrůst, Daniel

started a topic over 3 years ago

Hi guys,

I keep getting this error:

Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.

Pls, have a look if it is really Facebook or if it could be something else.

DZ

J

Jouni Hyötylä
said over 3 years ago

Hi Daniel,

could you please send us a screenshot of your sidebar, showing the details of your query. Thanks!

Best,

-Supermetrics Team
J

Justin Gould
said almost 3 years ago

Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.

I also get this message, and in general see Facebook data not get updated far too often. Could the system not make some additional attempts to collect the data so there's a better chance of it being present in the mornings?

Also, how about the entire set of data isn't removed if there is a connection error?
J

Jouni Hyötylä
said almost 3 years ago

Hi Justin,

this might be related to the triggers in your case. Could you please send us a private ticket about it.

Best regards,

-Supermetrics Team

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