Start a new topic

Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.

Hi guys,

I keep getting this error:

Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.


Pls, have a look if it is really Facebook or if it could be something else.


DZ


Hi Daniel,


could you please send us a screenshot of your sidebar, showing the details of your query. Thanks!


Best,

-Supermetrics Team

Error: Facebook failed to return data for your query. This is probably caused by a temporary problem in the Facebook API.


I also get this message, and in general see Facebook data not get updated far too often. Could the system not make some additional attempts to collect the data so there's a better chance of it being present in the mornings?


Also, how about the entire set of data isn't removed if there is a connection error?

Hi Justin, 


this might be related to the triggers in your case. Could you please send us a private ticket about it.



Best regards,

-Supermetrics Team

Login or Signup to post a comment