Supermetrics Support Forum

Spreadsheets do not match with data in Double click search.

Please, we need help ASAP with this.


When we add a new demension, data shown in Google Spreadsheets do not match with data in DoubleClick Search Platform.

We can't detect the problem, can you help us?


Our dashboards have been showing incorrect data for months due to this problem



Thanks!

Paula

  • Hello Paula,

    Sorry for the delay response.


    If you are having a problem with the date Split By dimensions, I'm looking into  those and I'll get back to you sooner.

    If you have other difficulties with other dimensions, please share the sheet to support@supermetrics.com and update me, OR send me the queryID and I'll look into it.


    Kind regards,

    Dawit Nida

    Software Developer

    supermetrics.com


    Twitter: @Supermetrics 

    Support forum: supermetrics/forum


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