Frequently Asked Questions

Most common questions about Supermetrics Data Grabber

When I open the file, Excel shows an error message describing unreadable content, and notifies that is has removed Visual Basic for Applications (VBA). None of the buttons work.
This error is caused by not having the VBA macro language installed along with MS Office. To solve this you need to change your installation of MS Offic...
Mon, 20 Mar, 2017 at 2:47 PM
Can I change the user ID associated with my license?
Yes, you can change it up to five times during the license period. To change the user ID, go to the Supermetrics account management page. 
Mon, 20 Mar, 2017 at 2:54 PM
How do I refresh a report to cover a new date range?
Reports that have been created with a dynamic date range (eg. last 7 days, year to date) automatically update the date range every time they are refreshed. ...
Mon, 20 Mar, 2017 at 2:57 PM
What are the definitions of the metrics and dimensions that Supermetrics Data Grabber makes available?
You can find the definitions here: Analytics: AdWords:
Mon, 8 Jan, 2018 at 12:02 PM
How can I get separate metrics for paid and organic search traffic?
You should select "Medium" from the "Split by" dropdown menus (it's there under Traffic Source). Another option is to select the &q...
Mon, 20 Mar, 2017 at 2:59 PM
Can I include several advanced segments in the same report?
Yes, with the versions 1.63 and newer you can. In the Analytics sheet, click "Set up filters". In the window that opens, you can see a tab for Seg...
Mon, 20 Mar, 2017 at 2:59 PM
I see the option for comparing against the same period a year earlier, and against the previous period of the same length. What if I want to compare against some other date range?
This can be done by following these instructions: Select the report fields and set comparison to previous period of same length. Run the report. U...
Mon, 20 Mar, 2017 at 3:00 PM
Can I modify the formatting of the charts created by Supermetrics Data Grabber?
Yes, the charts in the reports can be modified, and the modifications will remain when you refresh the reports.  You can also modify the templates that S...
Mon, 20 Mar, 2017 at 3:01 PM
Can I combine several reports into a single PowerPoint presentation?
Yes, after you have logged in, you can see a button on the Modules sheet for exporting all reports. After pressing this button, you will see a popup window ...
Mon, 20 Mar, 2017 at 3:07 PM
How can I export reports to PDF?
PDF exporting is only available when using the tool with Windows Excel 2007 or newer. You can find it in when you press the "Export all reports" b...
Mon, 20 Mar, 2017 at 3:07 PM