Open navigation

Resolved: Inaccurate Shopify sales data

Supermetrics experienced an issue where sales data figures for Shopify stores were incorrect in some date ranges.

This happened because of an an issue in the Shopify API that Supermetrics pulls data from. Our team has confirmed with Shopify that the underlying problem has been fixed for impacted Shopify stores, and sales data should now return accurately.

We're here for you

If you're still seeing errors in Shopify sales data, please contact our support team.

We're deeply sorry for the inconvenience this has caused, and we appreciate your patience.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.