Issue with Facebook Ads - increased latency on Marketing API - 29/04/2021

** UPDATE 06/05/2021 11:30 EEST ** 

Facebook has published the following update on their issue:
"Our teams are currently working on platform improvements that are estimated to launch by the end of the month. Until then, you may experience increased latency and error responses. We recommend retrying your queries with a delay to increase the amount of time the Insights API has to respond. We apologize for any inconvenience this may have caused and appreciate your understanding and patience during this time."

We'll keep following the status of the issue and update this article when there's new information to share. Thank you for your patience. 


There is currently an issue with Facebook Marketing API that can lead to latency and error responses in Supermetrics Queries for Facebook Ads.

You can follow the status of this issue here:

We'll update this article as soon as Facebook publishes any new information. Our apologies for any inconvenience caused by this.

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