How to Authenticate/Re-authenticate Netvisor in Google Sheets, Google Data Studio & Microsoft Excel

This guide gives instructions on how to successfully authenticate Netvisor with Google Sheets, Google Data Studio, and Microsoft Excel. 


Quick links to specific sections: 

Google Sheets

Data Studio

Excel

"If everything fails..." 

Data Source Access Requirements:

To enable Supermetrics for Netvisor, you must go to the Netvisor Store and enable the connection there. To do so, please follow all the steps below. No specific user role level is required for this data source. 


Authenticating with Google Sheets

To authenticate Netvisor in Google Sheets, please do the following steps:

1. Open up the Supermetrics sidebar in your Google Sheets. 

2. Select Netvisor in the sidebar, under data source.

3. An automatic popup will open, click on Netvisor Store.

4. That will lead you to Netvisor Store, please note that this page is only available in Finnish. Click on Kirjaudu to login.

5. Log in with either your bank account, mobile, or Netvisor IDs.

6. After you have logged in, click on the cloud icon (store) and select tutustu vallikoimaan.


7. Click on Laajennokset.

8. Scroll down until you reach Supermetrics and click on Ota käyttöön.


9. Click on the green button to accept. If you wish to learn more about data security and data privacy, please see this page.

10. Click on I Accept the Terms of Service.  If you wish to learn more about data security and data privacy, please see this page.

11. You have completed the authentication process. You can now go back to the sidebar and select your Netvisor account under data source.

Re-authenticating with Google Sheets:

To re-authenticate Netvisor in Google Sheets, please go to this guide.


Authenticating with Data Studio:

To authenticate Netvisor in Google Data Studio, please do the following steps:

1. Click on add data.

2. Search for Netvisor by Supermetrics and click on it.

3. Click on Authorize. If you wish to learn more about data security and data privacy, please see this page

4. An automatic popup will open, click on Netvisor Store.

5. That will lead you to Netvisor Store, please note that this page is only available in Finnish. Click on Kirjaudu to login.

6. Log in with either your bank account, mobile, or Netvisor IDs.

7. After you have logged in, click on the cloud icon (store) and select tutustu vallikoimaan.


8. Click on Laajennokset.

9. Scroll down until you reach Supermetrics and click on Ota käyttöön.


10. Click on the green button to accept. If you wish to learn more about data security and data privacy, please see this page.

11. Click on I Accept the Terms of Service.  If you wish to learn more about data security and data privacy, please see this page.

12. You have completed the authentication process. You can now go back to the sidebar and select your Netvisor account under data source.

Re-authenticating with Data Studio:

To re-authenticate Netvisor in Data Studio, please go to this guide.


Authenticating with Excel:

To authenticate Netvisor in Excel, please do the following steps:

1. Click on data and open up the Supermetrics sidebar in Excel.

2. Select Netvisor in the sidebar, under data source.

3. An automatic popup will open, click on Visit Netvisor Store.

4. That will lead you to Netvisor Store, please note that this page is only available in Finnish. Click on Kirjaudu to login.

5. Log in with either your bank account, mobile, or Netvisor IDs.

6. After you have logged in, click on the cloud icon (store) and select tutustu vallikoimaan.


7. Click on Laajennokset.

8. Scroll down until you reach Supermetrics and click on Ota käyttöön.


9. Click on the green button to accept. If you wish to learn more about data security and data privacy, please see this page.

10. Click on I Accept the Terms of Service.  If you wish to learn more about data security and data privacy, please see this page.

11. You have completed the authentication process. You might need to log in again into your Microsoft account again.

You can now go back to the sidebar and select your Netvisor account under data source.

Re-authenticating with Excel:

To re-authenticate Netvisor in Excel, please go to this guide.


"If everything fails..." 

Common errors:

If you encounter any of the following errors below, please see the guide linked after the error message.

  • Error: "Authentication failed" & "You need to re-authenticate at X and then run the query again.", please see this guide
  • Error: "This was a reauthorization request for user X but logged in as user Y", please see this guide
  • Error: "You're not allowed to run queries with this license #12345. This is because you have not been assigned to the license as a valid user." please see this guide.
  • Error: "This action is not supported when you are signed into multiple accounts". please see this guide.
  • If you no longer see a specific account/page/etc. when logging in, please see this guide
  • If you haven't managed to authenticate you might be affected by an issue at Google account management. For more information, please see this guide.

Forcing a refresh per account data & removing a data source:

To force a refresh per data source, please see this guide.

To remove a data source from Google Sheets, please see this guide.

To remove a data source from Data Studio, please see this guide.

To remove a data source from Excel, please see this guide.


Further assistance 

If you followed all the above steps and you still encounter an authentication error, please create a new support request with the details of the issue and we will assist you.


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