How to Authenticate/Re-authenticate Twitter Public Data in Google Sheets, Google Data Studio & Microsoft Excel

This guide gives instructions on how to authenticate Twitter Public Data with Google Sheets, Google Data Studio and Microsoft Excel. 


Quick links to specific sections: 

Google Sheets

Data Studio

Excel

"If everything fails..." 

Data Source Access Requirements:

 Twitter Public Data allows you to collect publicly available data about users and tweets. No access requirements are required for this data source.


Authenticating with Google Sheets

To authenticate Twitter Public Data in Google Sheets, please do the following steps:

1. Open up the Supermetrics sidebar in your Google Sheets.

2. Select Twitter Public Data in the sidebar, under data source. 

3. Insert your credentials (username and password) and click on sign in.

4. Select the query type between: 

  • Twitter tweets by keyword - allows you to pull the latest X tweets that contain certain keywords
  • Twitter user data - gathers data about specific user names, such as Followers count, Tweet count, location of user, etc.
  • Twitter user tweets - gathers data about specific tweets the user made, as well as retweet and reply data.

5. Depending on the query type you select, insert the keyword/s or Twitter username/s. Based on the query type you choose, there can be additional options to include that are not mandatory. 

6. You have completed all the steps of authentication. To learn other functionalities of Twitter Public Data, please see this guide.


Re-authenticating with Google Sheets:

To re-authenticate Twitter Public Data in Google Sheets, please go to this guide.


Authenticating with Data Studio:

To authenticate Twitter Public Data in Google Data Studio, please do the following steps:

1. Click on add data.

2. Search for Twitter Public Data by Supermetrics and click on it.

3. Insert your credentials (username and password) and click on sign in.


4. Select the query type to proceed and click on next.


  • Twitter tweets by keyword - allows you to pull the latest X tweets that contain certain keywords
  • Twitter user data - gathers data about specific user names, such as Followers count, Tweet count, location of user, etc.
  • Twitter user tweets - gathers data about specific tweets the user made, as well as retweet and reply data.


5. Depending on the query type you select, insert the keyword/s or Twitter username/s. Based on the query type you choose, there can be additional options to include that are not mandatory. 


Or:



6. Click on add on the bottom right side to continue.

7. As a final step, click on add to report

- To learn other functionalities of Twitter Public Data, please see this guide.

Adding additional user accounts or removing old ones with Data Studio


1. Click on the link below to add additional user accounts or to remove old user accounts. If you don't need to add/remove user accounts, you can skip this step.

2. If you wish to add a user account, click on Add Twitter Public Data user account. If you wish to remove a user account, click on remove. To continue with the same user account, click on Ok, let's continue.


Team management with Data Studio


From the link below, you can access your team management page, where you can change assigned users on your licenses, add new team members, etc. For more details, please see Team Management Basics.




Re-authenticating with Data Studio:

To re-authenticate Twitter Public Data in Data Studio, please go to this guide.

Authenticating with Excel:

To authenticate Twitter Public Data in Excel, please do the following steps:

1. Click on data and open up the Supermetrics sidebar in Excel.

2. Select Twitter Public Data in the sidebar under data source.

3. An automatic popup will open up, click on start.

4. Insert your credentials (username and password) and click on sign in.

5. Select the query type to proceed.


  • Twitter tweets by keyword - allows you to pull the latest X tweets that contain certain keywords
  • Twitter user data - gathers data about specific user names, such as Followers count, Tweet count, location of user, etc.

Twitter user tweets- gathers data about specific tweets the user made, as well as retweet and reply data.


6. Depending on the query type you select, insert the keyword/s or Twitter username/s. Based on the query type you choose, there can be additional options to include that are not mandatory. 


7. You have completed all the steps. Now you can go back to the sidebar and see your Twitter Public Data account. 


- To learn other functionalities of Twitter Public Data, please see this guide.


Re-authenticating with Excel:

To re-authenticate Twitter Public Data in Excel, please go to this guide.

"If everything fails..." 

Common errors:

If you encounter any of the following errors below, please see the guide linked after the error message.


For Twitter Public Data only

  • Error: "Profile(s) not found", please see this guide
  • Error: "Page name is correct but still get no data", please see this guide

Common errors

  • Error: "Authentication failed" & "You need to re-authenticate at X and then run the query again.", please see this guide
  • Error: "This was a reauthorization request for user X but logged in as user Y", please see this guide
  • Error: "You're not allowed to run queries with this license #12345. This is because you have not been assigned to the license as a valid user." please see this guide.
  • Error: "This action is not supported when you are signed into multiple accounts". please see this guide.
  • If you no longer see a specific account/page/etc. when logging in, please see this guide
  • If you haven't managed to authenticate you might be affected by an issue at Google account management. For more information, please see this guide.

Forcing a refresh per account data & removing a data source:

To force a refresh per data source, please see this guide.

To remove a data source from Google Sheets, please see this guide.

To remove a data source from Data Studio, please see this guide.

To remove a data source from Excel, please see this guide.

Further assistance 

If you followed all the above steps and you still encounter an authentication error, please create a new support request with the details of the issue and we will assist you.



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