New Data Studio licenses now have a restriction on the number of team members that can be assigned to use it. This means that you may need to update your user assignment in Team Management to ensure the correct users have access.
Limitations
These are the limitations per license type:
| Data Studio License Type | Maximum Users Assigned |
|---|---|
| Demo License / Free Mode | ONE |
| Individual Connector | ONE |
| Pro | THREE |
| Super Pro | FIVE |
If more users are needed, please reach out to sales@supermetrics.com so they can work with you to increase the license limit.
Adding/Changing Assigned Users
If you see the following error when trying to use Data Studio, your Google account has not been added to the license.
You're not allowed to run queries with this license #12345. This is because you have not been assigned to the license as a valid user.
Please follow the instructions in How to Assign Users to Your Data Studio License to assign the user ID in the error message to the license as a user.
Any user accounts removed will no longer be able to use the license and they will get the error shown above if they try to continue to use Supermetrics for Data Studio. If you need to add more slots to your license to accommodate more team members, please contact sales@supermetrics.com.