Supermetrics Support Forum

**RESOLVED** Authentication Issue with Data Studio Connectors 12-09-2018

Update 12-09-2018 4:36 PM

We have deployed a fix that should address the issue and allow users to complete the login process with Data Studio. If you are still unable to do so though, please submit a request to support so we can investigate.

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We have discovered an issue that affects users trying to authenticate new Data Studio connectors. They will get either of these errors when attempting to add the connector:

There was an error retrieving this Add-on's configuration.

OR

There was an error requesting data from the community connector. Please report the issue to the provider of this community connector if this issue persists.

We are actively investigating the issue and will post an update here when it has been resolved. We apologize for the inconvience this has caused.

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