License Management

The Team Management site allows you to view and manage your licenses. The tool is accessible at https://team.supermetrics.com/ and you must log in with the Google Account you defined as the User ID when you purchased the license in order to do further team management. The below guide describes the primary features of viewing and managing your licenses, as well as purchasing and renewing.


Quick links to each section:


Before You Begin/Basic Information

For managing licenses, the account you log into Team Management with should ideally be an "Owner" role account, as the other roles may not be able to see or interact with some of the billing/payment options available. See Modifying Members if you need to have your role promoted - if you are currently an "Editor", you will need an "Admin" or higher to do this for you.


Viewing Your Licenses

  1. Log into https://team.supermetrics.com/ with the User Id set for the license or an "Owner" account.
  2. Check that the correct team is selected in the upper-right. You may belong to multiple teams and not all may have licenses. You can switch between teams by clicking the Switch team button and select the another team from the drop-down.

  3. With the team verified, then click on the LICENSES tab.
  4. You will now see all licenses associated with the selected team and the logged in account.
    Note that both live and expired trials will show up in this list, along with active licenses.
    • If you do not see the licenses that you expected, select another team with Switch team and recheck the LICENSES tab to see if that has the license. NOTE: If none of the teams you belong to has the license, submit a support request with the payer email and/or transaction ID so that support can assist you.
  5. You can click on "Manage" under each license to get an overview, see some specific option tabs, and see who is assigned. You can also change the assigned user here, if an "Assigned License", or add new members. 

Purchasing New Licenses

Renewing and Upgrading Licenses

Updating Card/Payment Information

See How to Update Credit Card Details for changing your credit card. You can also update it when upgrading your license through the new purchase form.


The ability to change invoice information (like business address, invoice details, etc.) is not yet in the Team site. Until that functionality is added, please submit a support request with the payer email and/or transaction DI so that Support can make the update for you.


IMPORTANT: Please note that the Team Management is a growing tool, so the look of the UI and functionality may change over time. We will strive to update these documents with the latest UI and feature changes, but it may not be 100% accurate all of the time.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.