Facebook Custom Event on Data Studio issue

Hi all,

I created a custom event on Facebook Ads and its getting data but for some reason i'm not able to find that event on Data Studio. Just want to mention that custom events and custom conversions are different. I don't know if I have just to wait some hours to let it appear, or maybe i'm forgetting something. Thanks

1 person has this problem
  • Hi Oscar, 

    There could indeed be some delay between creating an event on Facebook and when it becomes available through the API. To be sure, kindly refresh your account data following the guide below: 

    Forcing a Refresh for Account Data

    Best regards,

    -Supermetrics Team

  • Oscar, I'm having the same issue with a Custom EVENT and not a custom conversion. Did you manage to find a solution?


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