Supermetrics Support Forum

Don't understand the Instagram Insights connector.

I have a client who has one FB page but two Instagram Pages (2 different countries but same language). However, when selecting the Instagram Insights connector it only gives me a choice to pick the Facebook Page. Not the Instagram Pages.


What would I need to do in order to report the organic KPI's for both Instagram Pages?

  • Hi W-SB,

    Please see this guide that describes what needs to be set up first to make sure we can see the Instagram linked pages (which is then how we get the Instagram profile data) and some methods to try if the linked pages/profiles don't appear right away:

    ​-Thank you
    Supermetrics Team

  • Hi,

    Ah yes, this is true. You can only link one Instagram account to one Facebook page - this is a limitation of the Instagram API. So the second Instagram account would have to have a new page created just for it to be linked and then we should be able to access it through that.
    -Thank you
    Supermetrics Team

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