Supermetrics Support Forum

Supermetrics is not showing up as part of my Google Sheets add-ons. It is not loading.

Supermetrics stopped showing on my add-ons list in Google Sheets. I looked it up on add ons but it won´t even show as something I can install again.


6 people have this problem
  • Following this convo. I am having the same issue! I am also on auto-pay and am all paid up.


    1 person likes this
  • Same. It started working again for about an hour but it stopped working once again.

  • I'm having the same issue.



    1 person likes this
  • Same issue here! can we please escalate this Supermetrics team? It's really impacting our team's ability to report!


    1 person likes this
  • I submitted a ticket, they'll said they are working on it and will let everyone know once its fixed.


    1 person likes this
  • It is still not working

  • How will they let everyone know? By email? No mention so far it does not work (except on this forum).


    1 person likes this
  • I raised a ticket as well, received some reassurance that work is being carried out. To be honest, i am seriously considering other options as my confidence in Supermetrics as a stable product is dwindling...


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  • mine's been down for awhile too.


    1 person likes this
  • Also concerned about the outage. Would like to be contacted once the fix is put in place. 

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