Supermetrics Support Forum

Daily triggers

I have pro version of supermetrics sheets add-on and I have inserted 4 daily triggers, I need refresh in the morning, after lunch, late afternoon and at night. After the one in the morning triggers, the other 3 didn't occur ever.

I reopened the menu for the "schedule refresh & emailing" and it says Note that triggers will refresh queries max once per day

Does this means I can have more than one daily trigger, but it will just refresh one time? What if I want to know the values in the morning say at 8 am, e at night at 8pm? What's the point of creating more than one daily trigger then?
  • Hi Ricardo,

    Thanks for your message. Sorry to hear about the issues in triggers.


    With Pro level license, you'll unfortunately only be able to run 1 trigger per day. I agree that it would be better to actually restrict from creating more triggers in the UI. I will report to our devs!


    For reference, only daily refreshes are promised in our Sheets pricing:


    image



    Best regards,

    Heidi / Supermetrics team

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