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Facebook connector is broken

We are using Paid subscription of Supermetrics  after facing issue with Instagram now i am having issue with Facebook connector as well.

Please advise the solution for these issues or suggest alternative


thanks,

swarnika 


3 people have this problem
  • I am also having this issue and it has only just started appearing. Facebook Ads seems to be working okay, but Facebook Insights connector has broken, please advise!

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  • Hi Supermetrics - this is a major issue. It is affecting client relationships. What is the ETA on having this resolved?

  • Hi All,


    The Facebook Insights issue has now been addressed and the queries should work again! Please retry your queries to verify this has been fixed for you. If you continue to have issues though, please submit a private ticket with your current state and the error messages you see so we can continue to investigate:

    https://support.supermetrics.com/support/tickets/new


    -Thank you

    Supermetrics Team

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