Facebook Ads Authentication Fail

Taylor

started a topic over 1 year ago

Log out from FA failed: ScriptError: Authorization is required to perform that action.

Nothing and no option for me to select or do anything.

Heidi Virta
said over 1 year ago

Hi Taylor,

Google currently has a bug in their account management which is causing these issues. A temporary solution before Google releases a fix, is to use Supermetrics in an Incognito-mode window on your browser, and only log in to the tools with the single Google account that has your Supermetrics license.

(Logging into multiple accounts in your browser at the same time is what can cause this issue. Also, using a separate Incognito window will not require you to log out from your other Google accounts.)

Let us know if this helped.

Best regards,

Heidi / Supermetrics