Can't connect to Facebook ads or Insights

A

Ants Connect

started a topic 4 months ago

Trying to connect Google Spreadsheets to Facebook Ads or Insights gives an immediate error message.

"Log out from FA failed: ScriptError: Er is toestemming nodig om deze actie uit te voeren."

Error is in Dutch and means: "You need permission to execute this action."

We have the SuperPro formula (activated today). Account status says all is activated and ready to use.

Kind regards,

Jacob

H

Heidi Virta
said 4 months ago

Hi Jacob,

Thanks for reaching out. Sorry to hear about the issue.

It's likely this is caused by a bug with Google account management. Please start with trying the workaround for that specific bug in this article to see if that clears the error.
Authentication-, HTTP- or Script errors

Let us know if it does not solve your issue.

Best regards,

Heidi / Supermetrics
H

Heidi Virta
said 4 months ago

Hi,

Sorry about that, it got corrupt some way. Please see Authentication-, HTTP- or Script errors

Best regards,

Heidi / Supermetrics

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