Supermetrics Support Forum

Can't connect to Facebook ads or Insights

Trying to connect Google Spreadsheets to Facebook Ads or Insights gives an immediate error message.


"Log out from FA failed: ScriptError: Er is toestemming nodig om deze actie uit te voeren."


Error is in Dutch and means: "You need permission to execute this action."


We have the SuperPro formula (activated today). Account status says all is activated and ready to use.


Kind regards,

Jacob

  • Hi Jacob,

    Thanks for reaching out. Sorry to hear about the issue.


    It's likely this is caused by a bug with Google account management. Please start with trying the workaround for that specific bug in this article to see if that clears the error.

    Authentication-, HTTP- or Script errors


    Let us know if it does not solve your issue.


    Best regards,

    Heidi / Supermetrics

  • Hi,

    Sorry about that, it got corrupt some way. Please seeĀ Authentication-, HTTP- or Script errors


    Best regards,

    Heidi / Supermetrics

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