Can't connect to Facebook ads or Insights

Ants Connect

started a topic over 1 year ago

Trying to connect Google Spreadsheets to Facebook Ads or Insights gives an immediate error message.

"Log out from FA failed: ScriptError: Er is toestemming nodig om deze actie uit te voeren."

Error is in Dutch and means: "You need permission to execute this action."

We have the SuperPro formula (activated today). Account status says all is activated and ready to use.

Kind regards,

Jacob

Heidi Virta
said over 1 year ago

Hi Jacob,

Thanks for reaching out. Sorry to hear about the issue.

It's likely this is caused by a bug with Google account management. Please start with trying the workaround for that specific bug in this article to see if that clears the error.
Authentication-, HTTP- or Script errors

Let us know if it does not solve your issue.

Best regards,

Heidi / Supermetrics
Heidi Virta
said over 1 year ago

Hi,

Sorry about that, it got corrupt some way. Please see Authentication-, HTTP- or Script errors

Best regards,

Heidi / Supermetrics