Error: The token used in the request has expired : Supermetrics Support Forum

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started a topic 3 months ago

Hi support

I can't get the data from linkedin, we get this error

Error: The token used in the request has expired

Here is the query ID: liTB7TMNCRI23MZsr6SInTbFg3dtrW

Please answer me at: xavier.guillou@artefact.com

Thank you for your help,

Xavier

1 Comment

said 3 months ago

Thanks for contacting us, and sorry for the error.

LinkedIn has changed their API and only keeps tokens alive for 60 days.

This means you'll have to re-authenticate the connector every now and then.

You'll need to log out, and then log back in from LinkedIn in the sidebar, similarly to this (also try Incognito mode if it's not working):