Supermetrics Support Forum

Solved

Supermetrics is down

Hello,


my supermetrics does not work anymore with still a valid licence (9 days left).


We want to renew our license today, but please fix that bug asap...


I receive the error msg:


Cannot read property "error_info" from undefined.


PLEASE REPLY ASAP, since supermetrics is used for the companys dashboard (Gecko) which currently does not display the most important KPI Metrics.


Many thanks for your support and best regard


fabian hennecke

  • Hi Fabian,

    Sorry you are having issues - it's a problem on our side and we have a fix pending publish with Google to address it. We will update you when it is available.


    -Thank you

    Supermetrics Team

  • Supermetrics is currently not working for our team. Ticket Submitted.



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