Solved

Query failed: Cannot read property "error_info" from undefined

A

Advertising Acommerce

started a topic about 2 years ago

Hi Supermetric team,

We currently cannot fetch the data from the database, it displays "Query failed: Cannot read property "error_info" from undefined.".

How can I fix this problem ?

B

Bark Team
said about 2 years ago

Hi there, we are also getting this across our reporting suite.

Can you advise on the source and how to resolve please?
J

Jessica Brock
said about 2 years ago

Hi,

Sorry you are having issues - it's a problem on our side and we have a fix pending publish with Google to address it. We will update you when it is available.

-Thank you

Supermetrics Team
J

Jessica Brock
said about 2 years ago

Hi,

The fix was just deployed into production - please close and re-open the sheet and verify the issue is now resolved.

-Thank you

Supermetrics Team

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