Supermetrics Support Forum

Side bar stopped functioning

The side bar loads just fine and will show which query I have selected but when I click the duplicate button it goes into a spinning wheel of death with the message "Loading query to editor..." and never loads the query. This feature has always worked fine for me until this morning. I have tried simply shutting and relaunching the sidebar as well as shutting down chrome altogether and restarting. I am using Supermetrics inside of google sheets. Is there anything else that I can do? 

  • Hi Jon,

    sorry to hear about this issue. There was a temporary glitch in the system last week but it is fixed now and everything should be working correctly. Could you please tell us if you're still experiencing this issue. Thank you.




    Best regards,

    -Supermetrics Team

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