Supermetrics Too Slow

Supermetrics Too Slow. 1 minute to get 1 query?

  • Hi José,

    seems that you may have very heavy queries if it takes that long to load. Please note that the completion speed depends on the data source API, not Supermetrics. You can try splitting your query in to a couple lighter ones.

    Best regards,

    Jouni Hyötylä

    Twitter: @Supermetrics 

    Support forum:

  • We are having the same issues.  Some data sources seem slower than others too.  Facebook Ads, for instance, regularly takes more than 1 min, even for small queries.  Large queries will sometimes not load at all or they may partially load across some widgets and not others.  We can sometimes fix the widgets with errors by refreshing the page, but this can sometimes cause other widgets to fail too.

    Is there something Supermetrics can do to combat this, like breaking up queries into smaller ones that will load more quickly?

  • Hi,

    this is the best trick to lighten up your queries:

    1.) Run the query so that you’ll see all the results that you wanted

    2.) Click on any of the cells containing results from that query

    3.) That query should be now open in the sidebar —> Click “modify”

    4.) Change the date range to last 7 days (excluding today)

    5.) Turn on “Combine new results with old” from Options dropdown in the sidebar

    6.) Click “Apply changes”

    7.) Make sure that you have set your trigger to refresh your queries in this file every day

    Best regards,

    -Supermetrics Team

  • Hi,

    Supermetrics is slowly loading in Google Analytics today.

    Please let us know any feedback.

    Thank you.

    1 person likes this
  • Same here.

  • Hi!

    If you're still experiencing un-usual slowness in your query refresh, please send us a private ticket about it.

    Best regards,

    -Supermetrics Team

  • same here... super aggravating!!!!  Only pulling in the last 7 days, with a single filter on campaign name.

  • Hi Laurean,

    if you haven't done so already, please send us a private ticket about it and we'll investigate it.

    Best regards,

    -Supermetrics Team

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